Guest Intelligence
Customer Intelligence Platform
Turn first-time visitors into loyal regulars. Your database builds itself and tells you who to win back.
Both + VAT · cancel any time · your data is saved while you subscribe · full version in Growth
The problem
Sound familiar?
Every guest relationship ends at the door: no list, no idea who's lapsed, and no time to type customers into a spreadsheet.
Guest Intelligence fixes it, and keeps every entry saved so you build on it over time instead of starting from scratch.
What you get
- Import guests from POS, Excel or loyalty exports in one go
- Branded QR sign-up page that grows the list during service
- Smart segments: VIPs, at-risk, lapsed, birthdays — updated live
- Revenue opportunities with the maths shown
- Ready-to-send win-back, birthday and VIP campaigns
Better together
Part of the Hospitality Operating System
Get Guest Intelligence on its own, or unlock all 12 modules with the Toolbox for €89/mo + VAT and run everything from one place.
Recipe & Prep Manager
Build costed recipes, scale prep instantly and standardise every dish so your menu stays profitable.
Stock & Supplier Tracker
Track stock, compare supplier prices and catch margin-eroding increases before they affect profit.
Sales Tracker
Log the day's takings in minutes and instantly see sales, food cost, labour and estimated daily profit.
Price & Promo Simulator
Test price changes, offers and promotions before launching them to understand their impact on margin.
Allergen Manager
Manage allergens, HACCP records and food safety checks from one organised, audit-ready system.
SOP & Training Library
Store SOPs, training guides and checklists so every shift runs properly, no matter who is working.
Quick questions
Do I have to type every guest in?+
No — that's the whole point. Import a CSV from your POS or Excel, paste from a spreadsheet, or put the QR code on tables and guests add themselves. Manual entry exists only for exceptions.
Is this GDPR-safe?+
You control the data, consent is recorded per guest (including via the QR sign-up), and campaigns only ever include opted-in guests.
Does it send emails or texts?+
Email sends directly from HospiX — build the audience, write the message and hit send (once your email key is connected). Birthday messages send automatically. For SMS you export the list to your texting tool; a built-in SMS sender is on the roadmap.